Hi folks,
We’re experiencing an issue with the MapMarker component from @shopify/ui-extensions-react/customer-account. It has suddenly stopped rendering in extensions deployed for customer account order status pages (e.g., customer-account.order-status.block.render).
The component works without issues on checkout (e.g., purchase.checkout.block.render) and thank you pages (e.g., purchase.thank-you.block.render).
This is impacting our customer experience in production, so we’d appreciate a prompt investigation.
Can someone please look into this ASAP?
1 Like
Hey @Adam_Charvat 
sorry to hear this is happening - would you be able to share an example shop of where this is happening/when you started noticing this popping up and if possible any screenshots/recordings?
I don’t see any wider reports of this happening on our end here, but I’m happy to take a look if we can narrow down the issue - hope to hear from you again soon.
Hey Alan, sure! Thank for you looking into it. We started noticing it today and did not make any changes that should have impacted this.
You can test this on our app demo store (globe-app.myshopify.com, password appfleece). When you skip the pickup point selection in checkout, it will come up on the thank you page and upon refresh, on the order status page.
See screen recording as well: Screen Recording - May 9, 2025
Let me know, please!
Hey @Adam_Charvat - thanks for the steps/testing info there, really appreciated! I’m not sure if you changed anything on your end or if this was just intermittent, but it seems to be rendering correctly now when I try this per your instructions there. I’ll follow up with you over DM just to share some additional info here though 
I also have the same issue. Please check the following thread with details Bug: MapMarkers Missing on Order Status Page Despite Identical Code
Same. The issue still persists.
Hi @Miruna_Andriesei and @Adam_Charvat - we pushed a fix for this, can you let me know if you still see this issue persisting? Happy to take another look if needed.