Market-Specific Pricing Issues for Subscription Products

Our test store has USD set as the default currency. We created a new market for Hong Kong and set HKD as the currency for that market.

We have a subscription product with a default price of 15 USD. For the Hong Kong market, we set a fixed price of 200 HKD for this product (With love).

However, the price displays as 119 HKD on the cart and checkout pages, while it correctly shows 200 HKD on the home page. This is the issue we want to resolve


We suspect that the issue is related to the selling plan because it’s not happening on the other regular products. The product in question is a subscription-based product created by an app we are developing. We have set a selling plan and pricing options for this product.

In this case, the Selling Plan pricing (15 USD) takes priority over the catalog pricing. After conversion that should roughly be 119HKD

You can find out more about selling plan pricing here About catalogs for different markets

2 Likes

Thank you very much for your response. I have one question: are there any ways to retrieve the price displayed at checkout using the GraphQL API? I need to display the correct price in our app.