We are agency working with a French merchant on Shopify. As part of our agentic commerce exploration, we have been using the Catalog API and Catalog MCP to search and discover products from this merchant’s store. The store is active, products are published, have taxonomy categories, stock, and are …

Hey @farid - looks like you and @Liam-Shopify got this solved - I’m going to mark this thread as solved here since I think Liam’s solution should fix things for any other folks looking at this, but let me know if we can help out further!

Hey @blanklob :waving_hand: - there are a few requirements here for being listed on the Catalog API: https://help.shopify.com/en/manual/promoting-marketing/seo/shopify-catalog/requirements The main culprit I could see is if the shop is password protected or if they don’t ship to the US or Canada. …

Hey we do ship to the US/FR and store is live never been closed or anything i already checked that list and verified all against it.

Thanks for confirming @blanklob -, in that case, that does sound weird. Could you share a myshopify.com URL for the shop with me? Let me know if you’d rather share that privately and I can open a DM with you.

“To be automatically included in Shopify Catalog“ Is there another ways to be included in Shopify catalog? Can shops that do not ship to the USA or Canada be somehow included?

Hey @Mahdi_TPG , great question. To be automatically included in the Shopify Catalog, shipping to the US or Canada is currently one of the requirements (you can see the full list here: https://help.shopify.com/en/manual/promoting-marketing/seo/shopify-catalog/requirements ). There isn’t a manual opt-i…

Hello @Alan_G , Is it possible to have a contact or a procedure to check why one store is excluded from the Catalog API ? All checkboxes are ticked as the merchant would like to implement the Catalog API but nothing returns at the moment. Thanks a lot in advance !

Hey @teamdijon - sorry for the late reply, was out of the office recently and just catching up on forum posts here. I can’t guarantee anything, but if you’re open to sharing the myshopify.com URL I can take a look on my end here. Let me know if you’d prefer if I set up a DM and I can look into thing…

Hello @Alan_G , Managed to escalate the issue via support Thanks and I wish you a good day !

Merchant products no longer appearing in Shopify Catalog API

Agentic Commerce

farid June 30, 2026, 4:19pm 10

Hey @Alan_G I am expriencing the similar problem. I just shared details here I am trying to query products from our demo store with all filters set to "Any" but am not getting any results

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Merchant products no longer appearing in Shopify Catalog API

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