This Friday around 6pm EST, several merchants reported that suddenly the search in the product picker was not finding certain products. Is anyone seeing the same issue?
I don’t know if it’s resolved as I’m still waiting to hear from the merchants.
The collection picker is also experiencing issues: App bridge collection resource picker not loading/throwing error
@flavio-b can I know what app and shop is this and steps to reproduce?
@Henry_Tao, we use the CDN App Bridge.
It’s several merchants reporting the same problem, but we haven’t updated anything on our end. Would you be able to revert the last update?
Another merchant reported it just now as: “We added a handful of new products today and they are not appearing in the list”.
I don’t know the exact steps to reproduce the issue and it’s not something I see in my dev account, but merchants report adding new items to Shopify and the product picker not being able to find some items, despite them doing the usual search by name, SKU etc.
Is this the bug with `filter: {hidden: true}` in your app? Possibly the hidden products weren’t shown
@Henry_Tao, we do offer some configuration for the merchant to select whether they want to display hidden, archived and draft products (we’ve had these options since they were available in AppBridge).
The problem is we got kind of a spike in merchants mentioning they can’t find certain products. I also double-checked the last merchant to report us a problem and they have the settings to display hidden, archived and draft items enabled as always.
I found a bug when archived: false and hidden: true using together. Non published products won’t show up. I think that’s the bug is referred here.