Missing Customer Email in Shipping Carrier Service API Request

Hey @smartive - thanks for the ping. I’ve been keeping an eye on this and don’t have an update to share, but since I do agree it’s been a while since we were able to share some concrete info with you, I’ll try another avenue to reach out to our product team to see if there is anything further I can share on my end here.

I’ll keep you in the loop on this and get back in touch as soon as I have more info.

Hey @smartive - just looping back with you. This is still on our product team’s radar but I’m still unable to share a timeline. I still keep an eye on things for you and keep in touch here with updates.

Hi @Alan_G

I really appreciate your response. I hope your team can fix this issue soon. Thank you for your support!