Missing Original Charge ID in AppSaleAdjustment Transactions

Shopify App Store
,
1

Hello,

We’re loading all payments and refunds through the Partner API in our system. However, for transactions of the type AppSaleAdjustment, we’re unable to retrieve the original charge’s ID, making it difficult to connect adjustments back to their corresponding charges.

Here’s the GraphQL query we’re using:

{
    transactions (
        first: 40,
        createdAtMin: "2024-10-28T12:09:50+00:00",
        createdAtMax: "2024-10-30T12:09:50+00:00",
        types: [APP_SALE_ADJUSTMENT APP_ONE_TIME_SALE APP_SUBSCRIPTION_SALE],
    ) {
        edges {
            node {
                id 
                createdAt
                __typename
                ...on AppSaleAdjustment { grossAmount { amount } chargeId shop { id myshopifyDomain } }
                ...on AppOneTimeSale { grossAmount { amount } shop { id myshopifyDomain } }
                ...on AppSubscriptionSale { grossAmount { amount } shop { id myshopifyDomain } billingInterval }
            }
        }
    }
}

Has anyone else encountered this issue or found a workaround for linking AppSaleAdjustment entries to their original transactions? Any guidance would be appreciated!

2

Hi Auglio_Team,

When you say you want to connect adjustments back to their corresponding charges, what exactly are you aiming to do? Is it to change the original charge or for collecting information to update your own records (or something else)?

3

Hi Liam,

Thanks for the reply! We’re looking to link adjustments to original charges for accurate reporting in our own system.

4

Is there any update regarding this issue?

5

Hi Liam,
Just following up again to see if there’s any update on this. We’re still hoping to find a way to link adjustments back to original charges for accurate internal reporting. Appreciate any insight you can share!

6

Hi @Liam-Shopify,
I hope you’re doing well. I wanted to follow up on my earlier message about linking adjustments to the original charges. Any updates you have would be very helpful.
Thank you, and I look forward to your reply!

7

Hi @Liam-Shopify ,

I wanted to check in to see if there have been any updates or solutions regarding the issue we discussed.

Thank You