My store shows 0 conversion although I've multiple recent orders

[abwhb]

Hi, Please see attached. It’s been happening since some time now. not sure why

[Luke]

Hi, this question would be more suited for the merchant forums:

Shopify Community

[abwhb]

Hi, not sure if that would be the case as the the issue is with shopify not tracking analytics properly for us. here’s another example:

Both stores are using hydrogen storefront, tracking was working fine and it started showing 0 since couple of days.

[Paige-Shopify]

Hi there,

Have you made any changes to your Hydrogen build such as updating the Hydrogen version? Or made any changes to your cookie banner?

If not, we will likely have to access our logs about your shop to investigate this issue. We don’t have an authentication process to authorize our access to your shop’s information through these forums, so you will need to create a ticket with us through help.shopify.com. Let me know if you end up creating a ticket, and we’ll assist you through there.