Newest feature print-action does not work on all browsers

Extensions
1

Hi,
I have created a Shopify extension print-action using their default templates of javascript + react.

The problem is that the actual print action does not work on Chrome latest version for windows and mac users.

When trying to print the file (in this case it’s a PDF file from Shopify Files section) the popup just closes and nothing happens. See screenshot( https://prnt.sc/9S5mjszpFeBb )

When using for example Safari on mac device, it works as intended:

safari-ok
safari-ok1920×1204 66.7 KB

I have passed this issue to Shopify support as well, but maybe someone has encountered a similar issue and could provide some more info about this?

Or maybe an actual Shopify developer could provide me an answer here?

Not sure I as a developer could do something here else, because in the docs it just says to provide a URL of the file which can be printed and previewed in the extension. Also, in the base scaffolding of the extension, the extension itself provides a URL for a testing file as an example.

Thanks!

2

Hi Viktoras – This was an issue specific to certain types of file hosted in Files. We just shipped a fix so this should now be resolved. Please let us know if you notice any further issues, thanks!

3

Thanks for the quick response and fix.

It seems to be working now on chrome as well!