More-so a best practice question,
When you’re doing a partial line item refund.. should you include the refundLineItems in the request with a restockType of NO_RESTOCK or is it better simply include the transaction and a note explaining the partial refund?
I assume its the latter?
Hey @ceri_waters,
You’re right about the best approach. If you refund a line item, even if you don’t refund the full amount paid, it will remove that item from the order. So, if your goal is to keep the line item visible on the order while refunding some money, an order-level refund with a descriptive note is the way to go.
Thank you! I appreciate the response.