Hi Shopify team,
We build Fudge, an AI agent embedded in Shopify Admin. In the refreshed desktop Admin design, the persistent Sidekick input appears immediately below our app’s own chat input, leaving merchants with two chat boxes stacked together.
Because Sidekick appears within the same visual area as our app, it can look like part of Fudge. That creates ambiguity about which assistant a merchant is messaging, whether it has the context of their current conversation, and which product will carry out their request.
We already account for --shopify-safe-area-inset-bottom and have added visual separation around the reserved area. This helps with spacing, but the ambiguity remains: two separate assistants are presenting nearly identical ways to interact in the same place.
Could Shopify consider allowing conversational embedded apps to collapse or opt out of the persistent bottom composer, while keeping Sidekick accessible through the Admin navigation? A clearer separation between Shopify’s assistant and the embedded app would also help.
Is there a recommended design pattern for apps whose primary interface is a conversation? I’d also be interested to hear how other developers are handling this.
Thanks in advance!
