Pixelated hero image

[Andrew_Lim]

Short description of issue

Hero Banner image pixelated on Lorenza themed store

Link to Shopify Store

Immaculate Luxury Lighting | Modi Store

Reproduction steps

My Hero Banner image is pixelated on my Lorenza themed store, regardless of any adjustments to the image. I would also like to make this a multiple slide show BUT in the hero format if possible, and would greatly appreciate your help.

Additional info

My Hero Banner image is pixelated on my Lorenza themed store, regardless of any adjustments to the image. I would also like to make this a multiple slide show BUT in the hero format if possible, and would greatly appreciate your help.

What type of topic is this

Troubleshooting

Upload screenshot(s) of issue

[Luke]

Hi, these forums are for developers using Shopify API’s. I’d advise either reaching out to the theme support (if purchased from the Shopify Theme Store), or posting on the merchant forums:

Shopify Community

[Andrew_Lim]

so its shopify merchants community?