Starting today, I’m suddenly experiencing an issue when trying to install a Plus-only app on any dev store. Previously, it worked without any problems, but now it no longer allows the installation.
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Hey @webx47, with the introduction of the new Dev Dashboard, there have been changes to how dev stores are created and managed. To help diagnose this, can you share:
- How did you create this dev store? (Dev Dashboard, Partner Dashboard)
- When you say it worked before, was this the same dev store or a different one?
Hey @KyleG-Shopify — thanks for taking a look at this.
Partner Dashboard Dev Store:
I’m able to click the Install button on the App Store, but the installation fails with the error shown in the screenshot I shared earlier.
Dev Dashboard Store:
If the dev store isn’t created with a Plus plan, the Install button on the App Store is disabled. And even when I create a Plus-plan dev store and install the app, I still can’t use it because Plus stores created through the new Dev Dashboard don’t support test subscription payments for apps.
Thanks for the clarification.
Is the store in the Partner Dashboard a Plus Sandbox store? I would expect that to be the only type of store that will work in the partner dashboard.
Previously, I could install these Plus-only apps on any dev store, but now I can’t. New dev dashboards can create Plus stores that can install the apps, but they don’t support test payments, so that didn’t work either.
After reading your last reply, I went back to the Partner Dashboard and created a client-transferable Plus store, and that solved the problem. I’m now able to install and subscribe to these apps with test charges.
Thanks, @KyleG-Shopify!
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