Request fulfillment button

Partner Discussions
1

How to get users to install my application, manually initiate fulfillment after creating an order, and display the Request fulfillment button, as shown in the picture https://screenshot.click/17-18-83237-92609.png I refer to the documentation to complete all the fulfillment orders that require them to be assigned to your API fulfillment service location, and the supportedActions section contains’ REQUEST-FULFILLMENT ‘and the requestStatus is’ UNSUBMITTED’, authorizing all relevant permissions, but button is not displayed .

text_20250703162917
text_202507031629171943×901 43.6 KB

In addition, I tried to request FulfillmentOrderSubmitFulfillmentRequest, but after the request was successful, there was no button displayed. Instead, the order was shipped and its status changed from ‘never shipped’ to ‘in progress’. How can I improve the display of Request fulfillment on the order details page

1 Like
2

The application review was rejected, and the order details page is missing the Request fulfillment button. I have completed all the requirements according to the document, but it is not displayed

3

Hey Logan,

When you are on the orders page, are the orders currently assigned to your fulfillment service location? If the order is assigned to a merchant managed location then the merchant will only have the options to fulfill the order themselves.

4

Thank you for your reply. My issue has been resolved

1 Like