As an app developer, we have a frequent request to support a specific condition. Currently, app developers can only publish actions or triggers.
The problem with actions is that they don’t have an Otherwise path, like Shopify’s native Conditions do.
In our case an action can retrieve the verification status of a customer, but we cannot branch off for the merchant, which would be much more intuitive.
Instead, we’ll have to instruct merchants to add an additional Condition after our custom action, but it would be more merchant friendly if we could publish a custom conditional directly to Flow so they can leverage the conditional in one step instead of two.
Hi, thanks for the suggestion. We considered this for our Flow’s Lookup customer in segment action. Would love to hear from other partners if there are more use cases for this, as it’s a significant investment.
@Dylan Feels like a more Flow-like action would be “Get Customer Validation Data”. That would return a Boolean and then the next step could be a Check If using that.
Maybe there’s other useful info you could return in the Get Validation action too to make later Flow steps more powerful?
Thanks @evnbttr that’s an interesting idea. I think we might as well offer both, just in case the merchant needs to use additional data to make other automations. Appreciate it!
