Shopify admin is down

well, it’s in the title…

Same for me on 3 sites

Shopify status at https://www.shopifystatus.com/ is all green. We would appreciate a status page that is actually live and does not require you to update it manually…so at least it’s accurate

Yes, please. The only way to check it is the downdetector website.

What they say there on downdetector is actually quite fun

Yeah, Same for me, it shows like this for me.

After opening the page, it’s redirecting here. :face_exhaling:

Yep, seems to be down for a bunch of folks.

Also seems to have knocked out the CLI for Dev work.

“Key pairs” issue again ??

Same for me, going on a loop of redirects and now this screen.

Status page went yellow - they’re on it.

For anyone who needs an history of the incident to prove your clients it’s their fault and not yours (because shopify does not keep the history)

Though I would have called it Orange “partial outage” and not just yellow “degraded performance”, not being able to open the admin on many stores is more than a degraded performance.

It works for me with a US VPN.

gotten worse

I am in the UK, and switching to USA Via VPN worked for me just now.

2026-09-14T23:00:00Z

Though for the CLI, I still have issues, at least I can tell the team here how to see orders for now.

Seems like it working now

Thank you! Given the lack of meaningful communication from Shopify, you’ll have the honor of being the one who fixed the issue!

I’m not sure if this is related to the same issue, but we also noticed that refreshing expiring offline tokens is not working during the same period.

@ayoub might be worth it porting this here: Migrating from non expiring to expiring access tokens or in a dedicated thread. There were discussions around it recently and what would occur if a downtime occur. Here we are so it’s a great feedback