Hiya,
So prior the 14th November when Dynamic Inclusive Pricing is on any company locations that were marked as VAT Exempt would in fact see the price minus VAT on the front-end.
The cart.taxes_included property would be wrong, but the price would be correct.
Now however the price is shown as with VAT even when the Customer/Company is marked as exempt. I can’t even offset the price myself because if the customer goes into the checkout and comes back out again, the prices in the cart will be correct but nowhere else.
Any ideas?
Thanks,
Ceri.
Hey Ceri - It’s not 100% clear what could be causing inaccuracies for cart.taxes_included property. I have connected with the product team on this one. Will update here asap!
Thanks Liam, the cart.taxes_included I could live with, however the fact that prices are now showing VAT (despite the customer being logged into a location which is exempt) is a big issue.
@ceri_waters are you setting any custom product prices per Market? We’ve observed as soon as we set a fixed product price for a Market, the VAT dynamic inclusive pricing stops working. Shopify support confirmed that this is a current limitation.
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