Hi everyone,
I’m facing a serious issue with my Shopify embedded app. Whenever I create a new Shopify development store and try to open the app, it gets stuck loading and eventually returns a 500 Internal Server Error.
What’s happening
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The app works fine on some existing stores.
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But on every newly created store, the embedded app fails to load.
-
Shopify admin keeps showing the loading screen:
“Just a sec, I’m on it!”
Network Error
In Chrome DevTools → Network tab, I can see:
-
Request:
GET /app?embedded=1&hmac=... -
Status:
500 Internal Server Error
Terminal Logs
My terminal shows:
[shopify-app/INFO] Authenticating admin request
GET /app?embedded=1&hmac=...
500 -- 2395 ms
Tech Stack
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Shopify Remix App
-
Embedded App
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Running locally with Shopify CLI
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App Bridge enabled
What I Already Checked
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App URL and Redirect URLs are correct
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Shopify CLI is running properly
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Authentication seems to start successfully
-
Existing stores sometimes work
-
Only new stores consistently fail
My Question
Has anyone faced this issue before with Shopify embedded apps on newly created stores?
Could this be related to:
-
session storage?
-
offline/online token issues?
-
missing shop records in DB?
-
App Bridge configuration?
-
Shopify API version changes?
-
iframe/session authentication?
Any guidance would be really appreciated because I’ve been stuck on this for a long time.
Thanks in advance ![]()