Hi everyone,
I’m seeing a similar issue on our end and wanted to check if anyone has more insight. When we click the login button, Shopify briefly shows the “Something went wrong” page. After a refresh, it works, but the error keeps appearing intermittently.
Here’s the screenshot from our test store, along with the application ID Shopify shows:
Application ID : cdf46d94-491d-435c-b12d-704a9667c520-1764935684
Different User,
Application ID: d3a6cb07-848b-44f5-97fc-65f4cb2e01bd-1764931359
At first we thought it might be coming from our identity provider, but our IdP team confirmed there are no error logs and nothing is failing on their side. They also tested the flow and reached the same conclusion. We checked the network call and it looks like the failing redirect is going from our Shopify domain to http://shopify.com/, which points to something internal to Shopify.
Can someone from Shopify confirm why this happens or guide us on what we should adjust?
Here is the IDP Settings in Shopify
After a refresh, we see our desired screen
Happy to share any extra details if needed.
Thanks.