Reviews on the Shopify App Store are foundational to a fair marketplace. They’re how merchants find the right apps, and how developers earn trust for the products they build. Reviews are one of the most important ways merchants decide which apps to trust. To keep that signal honest, we’re making two…

If you were honestly asking, the schedule is public if you wanted to search the topics: DotDev 2026 - The Lineup In terms of “what topic could be more relevant”, that is relative to the observer. Many app developers (actually, most) don’t actually build apps for the app store. The overwhelming majo…

[image] scottshop: We had an authentic review that was removed and I’d like to know what the official reporting process is for this is, too. I contacted the partner support, I linked this post, and took a screenshot of the delete review that I found on let’s metrix as per Ollie’s tips. They …

[image] scottshop: The north star here is that the focus is on what is best for the merchant. This, along with “Letting the best apps win”, is one of their catchphrases for us App Store developers. However, fake reviews stop both of those statements in their tracks. The best app can never tr…

[image] Ollie_autoBlogger: This, along with “Letting the best apps win”, is one of their catchphrases for us App Store developers. Shopify is lot of corporate talk, little actual actions.

Thanks for the input, I had no idea most apps were merchant-specific. The reason I have little interest in such events, is because right now we see a big gap between what Shopify says makes a partner successful and what actually makes them successful. For example, they say reviews are an opportuni…

[image] jzaz: Have questions? Drop them below. @jzaz it’s almost been a month, a lot of questions and concerns have been raised but even though you asked us to drop our questions, we’ve yet to seen an official reply from Shopify on any of the questions. Can we please get a reply?

This is a joke. Legitimate reviews are continuing to be culled from multi-year Shopify Plus users, while just browsing listings with your own eyes spots loads of examples like what Daryl has found.

I keep seeing more and more example of legitimate reviews being removed hours after being published. What is going on? Why is no one from Shopify responding on any of the replies to this topic? [image] Junaid Ahmed @junaidkbr A week in the life of a @ShopifyDevs App Dev. Weekdays: Got …

It feels sad, and the lack of communication from Shopify is also a little concerning; I feel there’s a lack of appreciation for “partners” , if you can even call them that anymore. It felt like the issue of fake reviews had really come to a head. A few days before DotDev, they had to appease the co…

Strengthening trust in App Store reviews

Shopify App Store

jzaz September 3, 2026, 4:48pm 68

I’m sharing an update to this here: An update on App Store reviews

Topic		Replies	Views
An update on App Store reviews Shopify App Store app-store	44	1605	October 23, 2026
Is Shopify actually addressing the fake review problem? Shopify App Store app-store	146	4961	September 10, 2026
Destroying trust in App Store reviews - proof enclosed Shopify App Store app-store	29	1510	September 16, 2026
Developer Community Suggestions for Tackling Fake App Reviews Shopify App Store app-store	14	660	October 11, 2026
Serious concern about mass review removal and urgent request for manual review — Ticket #68797568 Shopify App Store app-store	4	164	July 10, 2026

Strengthening trust in App Store reviews

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