Hi everyone, I’m a new developer working on a Shopify app and have been going through the Managed App Pricing documentation. I have a couple of questions regarding best practices: Is it necessary to include a navigation menu/link to the billing page? I understand that Shopify hosts the plan selec…

Hey @Qiangqiang_Zhao :waving_hand: - great questions here! For your first question, since Shopify is managing the app’s plan selection/billing page, you don’t explictly need to link to it within your app’s navigation link config, but it’s up to you if you’d like to do that. It may make it more eas…

@Alan_G Thank you very much for your reply, the polling strategy is a very good suggestion.

I want to testing the subscription cancel operation in my development store, but i cannot find the cancel entry. Is the cancellation triggered only by uninstall the app? [plans page] [app detail 2]

Hey @Qiangqiang_Zhao :waving_hand: - you’re correct here. If your app doesn’t offer a free plan, the APP_SUBSCRIPTIONS_UPDATE webhook would only trigger when the app is uninstalled. If you did offer a free plan, it should trigger when the plan type is changed though which you could use to see if a …

If the paid plan is effective until the next billing cycle, why is the currentPeriodEnd null when it is cancelled? How would one understand if the paid plan is still effective ?

Hey @aciulpan :waving_hand: - hope I’m understanding correctly, but if you’re looking at the AppSubscription object itself, you should be able to see the status of the subscription by checking the status field, where for cancelled subscriptions, it should show the CANCELLED enum. If you need to che…

Hello, thank you for your answer. I thought the usageRecords are only used for usage based pricing and not recurring pricing like in my case? Which createdAt field are you talking about? The one on the usageRecords?

Hi Alan, I looked at the usageRecords but they are empty, as I figured, since I am not using Usage based pricing. I am on Shopify’s Managed Pricing

Thanks for clarifying, @aciulpan ! You are correct, usageRecords would be empty if you’re not using usage-based pricing. Would you be able to share an example of where you’re seeing the AppSubscription’s currentPeriodEnd value be set to null (just sharing the App Subscription gid would be helpful)? I…

Hey, sure! Note that am on my test store and doing test charges. What I did: change from paid plan to free plan What I received: this is the allSubscriptions object on currentAppInstallation query { "nodes": [ { "id": "gid://shopify/AppSubscription/34934653207", "currentPeriodE…

The Best Practice of Using Shopify Managed Pricing

Shopify App Store

Qiangqiang_Zhao April 5, 2025, 3:41am 6

@Alan_G Thanks. Wishing a happy weekend. I have submitted a new topic about billing system, looking forward to your answer: Subscription Billing Cycle Not Aligning with Documentation

Topic		Replies	Views
Questions About Managed Billing, Trials, and Subscription Webhooks Shopify App Store billing-api	0	78	December 8, 2025
Managed Pricing subcription charges not showing in Billing Shopify App Store billing-api , app-store	1	54	October 30, 2025
Shopify App Pricing: The next generation of app billing Shopify App Store billing-api	47	2531	June 26, 2026
Subscription cancelled without uninstall Shopify App Store billing-api	7	121	December 11, 2025
[test store]Using the managed price, after selecting free, the subscription update was received immediately, and the plan changed to free Shopify App Store billing-api	7	200	October 14, 2025

The Best Practice of Using Shopify Managed Pricing

Related topics