So, i have had this implementation in our apps for very long where I was checking if a customer is subscribed then I show them the app otherwise I would redirect them to the shopify managed pricing’s plans page, recently our new customers started facing this issue that when they were installing the app it was redirecting them to a page saying “This feature isn’t currently available for your store”, this was happening in 2 shapes, some of our customers are able to see the plans page and when they try to select a plan they see this page, and some of them were seeing this instead of the plans page. Can someone please guide me why is this happening or what am I missing in my implementation to make this happen? So for now, I have skipped the billing completely for dev stores since we don’t charge at all for our apps on dev stores.
Hi @Hasham
There is a current known limitation where Plus development stores created via Partner accounts in the Dev Dashboard can’t approve billing charges (including managed pricing plans). We’re aware and working on an improvement for this - but no ETA to share right now.
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So, I can assume that my current decision to skip subscription phase completely on dev stores is fine for now? (since we don’t wanna charge our customers anyway on dev stores)