Shopify’s Product Count API caps at 10,000. Use pagination, GraphQL, or webhooks to get an accurate count. Maintain a local cache for efficiency.
I believe the productsCount query previously did have a 10K limit, but this was removed.
Did you try with 2025-01 version?
Some troubleshooting tips here too: Shopify GraphQL API productsCount query not working - #2 by Daniel_Ablestar
Good catch sharing the screenshot, that response already shows productsCount: 100000, which confirms there isn’t a 10k cap on the GraphQL Admin productsCount query anymore.
If you’re on a recent Admin API version (your screenshot shows 2024-10), productsCount returns the full count for the filter you pass and isn’t subject to pagination limits (productsCount)
I suspect the confusion came from older behavior and from limits that apply elsewhere. The recent “25,000 items” change is for Liquid and Storefront GraphQL pagination of arrays, not for Admin counts, so it won’t affect productsCount (New pagination limits liquid)
If anyone still sees exactly 10,000 back, double-check you’re calling the Admin API on a current version and not mixing Storefront/Liquid contexts.