Webhooks created via API are not triggering

Webhooks and Events
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1

Hi all,

I’m building a custom app for a store and I need to get notifications when there’s a new order. I have done this before, but for some reason when I create a webhook via the API, I don’t receive the notifications.

What I’ve done in a test store:

  • Create an app in settings → Apps & sales channels-> Develop Apps → Create an App.
  • Configured the permissions write_resource_feedbacks, read_resource_feedbacks, read_returns, read_orders
  • Created an API access token.
  • Using the GraphQL API, called the mutation webhookSubscriptionCreate with these variables (I’m using webhook.site for testing):
{
      "topic": "ORDERS_CREATE",
      "webhookSubscription": {
        "callbackUrl": "https://webhook.site/xxxxxxxxxxxxxxx",
        "format": "JSON"
      }
    }
  • Go to the test store and place a purchase using the bogus gateway.

I’m expect to see the webhook call, but it never arrives.
If I manually create the webhook in Settings → Notifications → Webhooks, I do receive the webhooks.

I’m wondering if I’m doing something wrong or if the API tokens created by custom apps have slightly different behaviour that tokens generated in other ways.

2

Bumping this as it was waiting for moderator approval for a week.