When the user attempts to update the date in the App Overview Calendar, the page turns blank and an "Invalid Time Value" error is displayed in the browser console

Shopify App Store
1

Steps to reproduce this issue.
Step1: Log in to the Shopify Partner.
Step2: Go to the app distribution >> All apps.
Step3: Click on any published app from the table.
Step4: Go to Overview.
Step5: Click on the Calendar.
Step6: Enter any numeric value in the Starting or Ending date field.
Observe, a blank page will come, and in the Browser Console RangeError: Invalid time value is coming.

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1 Like
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Hey @Abhishek_Kumar, I tried to reproduce this on the App Overview calendar but wasn’t able to get the blank page or the RangeError on my end.

Can you confirm this is the date picker on the App Overview page under the analytics section? And what exact value did you type into the date field? For example, did you enter just a number like “2”, a partial date like “02/24”, or something else? That’ll help me match your steps exactly.

3

I’m just typing the date value in the date field, like 26 to 25 or 02.

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4

I wasn’t able to reproduce the blank page on my end, so let’s rule out some local factors first before digging in to far:

  • Try in an incognito/private window with all browser extensions disabled. Some extensions (ad blockers, date formatters, etc.) can interfere with how input fields process values
  • Try in a different browser (e.g., Chrome vs. Edge vs. Firefox) to see if it’s browser-specific
  • Check if colleagues on your team can reproduce it if it’s isolated to your machine/account

If the issue persists after those steps, share with me what you tested, and if you could, open the Network tab in your browser DevTools and grab the x-request-id from the headers of the failing request

5

  1. I checked with an incognito/private window and a guest window.

  2. I already checked with Chrome vs. Edge vs. Firefox, and today I checked the same again.

  3. I checked with my colleagues they are also getting the same issue.

    And in the Network tab, we are getting a React error before calling the GraphQL API.

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Right now, I’m not allowed to upload the video. Please allow me, and I’ll share the recording.

6

Thanks for sharing that @Abhishek_Kumar. That is really interesting. Since I can’t replicate in my own environment, it would be best to reach out to our support team directly so they look in to your specific account and find out why this is happening.

You can reference this thread in your support interaction so they can see what we have already looked at.

https://help.shopify.com/en

7

Hello Shopify Team,
I’m sharing the video with you, maybe that will help you to reproduce the bug.

(attachments)

8

Thank you for sharing that. I still can’t replicate. Can you share how you are submitting the search? When I test the apply button is greyed out because 1 isn’t a valid value. You should use 01. Once you use that, then the apply button is clickable.