WOFF assets not being pulled on `theme pull` command

Shopify CLI and Libraries
1

I have reproduced the issue on the latest CLI version.

Yes, I am on the latest version

I have searched existing posts and this report is not a duplicate.

Yes, this isn’t a duplicate

In which of these areas are you experiencing a problem?

Theme

Expected behavior

Pulling a theme is currently failing to pull .woff font files. This is then causing issues if not caught before pushing back up. When pulling a theme that has .woff font files in the assets dir, the local codebase should be populated with them

Actual behavior

Assets folder is populated but without .woff font files. This causes incorrect fonts to render during theme dev sessions as well as being missing from the remote after theme push.

Reproduction steps

Add some .woff font files to a theme’s assets dir. Push it to remote. Pull it from remote and see the font files removed from assets.

Verbose output

 - Keep-Alive: timeout=30
 - Sec-CH-UA-PLATFORM: darwin
 - Content-Type: application/json
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
Downloading files from remote theme [0%] ...
2025-11-11T17:31:11.475Z: Request to https://imp-and-maker.myshopify.com/admin/api/2025-10/graphql.json completed in 251 ms
With response headers:
 - content-type: application/json; charset=utf-8
 - server-timing: processing;dur=115, verdict_flag_enabled;desc="count=15";dur=1.902, graphql;desc="admin/query/other", _y;desc="3dcec965-0c4d-426c-85ab-d6dd7d540a50", _s;desc="e0bf84b5-c46e-4ef3-954a-b98b441c3bcb", cfRequestDuration;dur=173.000097

╭─ success ─────────────────────────────────────────────────────────────────────────────╮
│                                                                                       │
│  The theme 'Free Ship & Gift Bar (Currently Off) | Dev | 0511' (#186624344447) has    │
│  been pulled.                                                                         │
│                                                                                       │
│  Next steps                                                                           │
│    • View your theme                                                                  │
│    • Customize your theme at the theme editor                                         │
│                                                                                       │
╰───────────────────────────────────────────────────────────────────────────────────────╯

2025-11-11T17:31:11.481Z: Writing some content to file at templates/collection.christmas.json...
2025-11-11T17:31:11.481Z: Writing some content to file at config/settings_data.json...
2025-11-11T17:31:11.487Z: Running system process:
  · Command: npm prefix
  · Working directory: /Users/charlietimlin/Documents/localDevelopment/shopify/imp-and-maker

2025-11-11T17:31:11.710Z: Obtaining the dependency manager in directory /Users/charlietimlin/Documents/localDevelopment/shopify/imp-and-maker...
2025-11-11T17:31:12.000Z: Request to https://monorail-edge.shopifysvc.com/v1/produce completed in 140 ms
With response headers:
 - x-request-id: b631c0f1-336a-4576-8c43-28dbeae26f5c
    
2025-11-11T17:31:12.000Z: Analytics event sent: {
  "command": "theme pull",
  "time_start": 1762882266070,
  "time_end": 1762882271483,
  "total_time": 5413,
  "success": true,
  "cli_version": "3.83.1",
  "ruby_version": "",
  "node_version": "20.10.0",
  "is_employee": false,
  "uname": "darwin arm64",
  "env_ci": false,
  "env_plugin_installed_any_custom": false,
  "env_plugin_installed_shopify": "[\"@shopify/cli\"]",
  "env_shell": "zsh",
  "env_device_id": "c7245382012808324b1070099043ceb4d772f323",
  "env_cloud": "localhost",
  "env_package_manager": "unknown",
  "env_is_global": true,
  "env_auth_method": "device_auth",
  "env_is_wsl": false,
  "env_build_repository": "Shopify/cli",
  "cmd_app_warning_api_key_deprecation_displayed": false,
  "cmd_all_timing_network_ms": 2421,
  "cmd_all_timing_prompts_ms": 2880,
  "cmd_all_launcher": "unknown",
  "cmd_all_topic": "theme",
  "cmd_all_plugin": "@shopify/theme",
  "cmd_all_force": false,
  "cmd_all_verbose": true,
  "cmd_all_path_override": true,
  "cmd_all_path_override_hash": "74672ba75900c9d8ad13a75f2dfeaff0b706c40c",
  "cmd_all_last_graphql_request_id": "3d93e275-f463-4ebc-a8d8-9b71257dde58-1762882271",
  "cmd_all_timing_active_ms": 111,
  "cmd_all_exit": "ok",
  "user_id": "f08a1358-d120-479e-af22-84e13e4697f8",
  "request_ids": [
    "ac6b675d-2eff-4857-b831-bdb56ef72bb3-1762882267",
    "93550418-f3e3-4fd0-b5c0-f4eb3c3214f2-1762882267",
    "d1a6ce47-e37a-4f05-880b-59492be58ba0-1762882267",
    "de827fc1-c261-4a44-93cc-3dc063361ddf-1762882270",
    "ab4382ae-a850-4d3b-b85d-44f3cf951013-1762882271",
    "3d93e275-f463-4ebc-a8d8-9b71257dde58-1762882271"
  ],
  "args": "--verbose",
  "env_plugin_installed_all": "[\"@shopify/cli\"]",
  "metadata": "{\"extraPublic\":{},\"extraSensitive\":{}}"
}
2025-11-11T17:31:12.001Z: Completed command theme pull

Operating system

MacOS Ventura 13.1.1 - M2 Pro

CLI version

3.83.1

Shell

zsh

2

I was unable to reproduce this on both 3.83.1 and the latest version (3.87.2). I tried both .woff and .woff2 font files and in both cases I was able to pull them down.

Is it possible you have something in a .shopifyignore file that might be doing something?

3

I take it back, I’m able to reproduce the issue now! It seems to be when the font files contain a space:

  • assets/Test Font.woff → :cross_mark: doesn’t work
  • assets/Test-Font.woff → :white_check_mark: works

In the mean time try updating your font assets file names to remove the spaces. I’ll make sure to create an issue here to capture the bug.