Access denied to protected customer data in custom app

[Ray_CHEN]

I’m developing in a custom app and a test store, but I’m being denied access to customer information in orders. However, there’s no way to apply for protected customer access in the custom app. What should I do?

[SilverPine]

You should be able to request it from Partner Dashboard. Check Shopify API access scopes

[kyle_liu]

Hi @Ray_CHEN

On dev dashboard, create version:

Select the permissions you need

[remy727]

Hello @Ray_CHEN,

You can request protected custom access under API access requests on Partner dashboard.