My Shopify app, QuickGift, is a POS extension which merchants exclusively interact with via the Shopify POS mobile app.
We meet all the requirements to apply for BFS but can’t submit an application because we don’t have enough WebVitals data (100+ calls required over a 28-day period) for our embedded Admin App.
We currently have > 100 active users and our POS extension is used 50+ times a day. But users only ever touch our embedded Shopify Admin app during initial setup and then never open it again unless they need to update their subscription or contact us for support. So we fall well short of the 100+ calls required to measure WebVitals.
How can our app—which is purpose-built for Shopify and and meets all the relevant requirements—get around the WebVitals requirement and apply for the BFS tag under these conditions?
Hey @rayhanmemon - thanks for reaching out and the feedback here. I can’t guarantee anything in terms of changes to our BFS criteria, but I definitely get where you’re coming from in terms of this being a pain point. I spoke to some of our BFS folks on this and while I can’t share any info on future plans, this is something we’re aware of now, so I did just want to let you know your feedback has been noted.
Let me know if I can pass along any more feedback on my end here, happy to advocate where I can
For now, is there any way that we can work with someone on the BFS team to submit an application?
We’re a small app developer that’s been working towards BFS for over a year now and finally meet all the requirements. It could totally change our App Store SEO and conversion rate and change mine and my partner’s lives.
The only missing piece for us is the number of admin loads. But even that requirement, we meet in spirit — our admin app’s WebVitals meet benchmarks and the actual core of our service (the POS extension) is used very very frequently.
We’re happy to share the scrubbed, anonymized data if needed.
Is there any way we can get in contact with someone about submitting an application manually for our app?
Hey @rayhanmemon, totally understand where you’re coming from, and thanks for waiting on my reply here. Right now, there’s not a formal manual application pathway for BFS that I can route you through, and I can’t guarantee if/when those changes to the process would come in.
If you haven’t already, one other thing I’d suggest is reaching out through the Partner Dashboard help flow. You can get to that through https://help.shopify.com.
The POS-first use case is a valid one and I hope it gets reflected better in the program over time, let me know if I can help out further.
