We have a simple admin.order-details.action.link that directs from a Shopify admin order to the order page in our app. For some orders the link doesn’t render in the ‘More actions’ drop down. I’ve tried to figure out what’s different about the orders that do and don’t render the link but I am unable to determine any noticeable pattern.
Has anyone seen this issue (or similar issue) before?
Hi Justin!
A couple things that come to mind: there is a separate target for draft orders (admin.draft-order-details.action.link), and links don’t show up for the order create page, only when editing. Could either of those be the culprit?
I will also send you a DM to get some specific info about orders that are or are not showing the link.
Hey @Mitch_Lillie,
No it doesn’t appear to be just draft orders or the order create page. I’ve seen it occur on seemingly random fulfilled orders. I can give you more details over DM.
Following up with the solution in case anyone else comes across this issue. The problem was not having the read_all_orders scope setup for the app. The caused the link to not appear on any orders older than 60 days.
@Mitch_Lillie Thank you for help finding the solution!