Pos.draft-order-details.action.render does not work

Extensions
1

This target does not work, when I call api.action.presentModal(); from the menu item, it keeps showing error.

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And this extension does not show in the “Other Extension target”.

2

Hey @soulchild :waving_hand: hope all’s well with you. Just out of curiosity, did you delete/reinstall the app? I’m guessing you have already tried that, but just wanted to narrow down what the issue might be there.

If you’re able to generate some POS logs, I can take a look as well. Logs are stored locally on the POS app though, so there’s a bit of a method to send those our way. Steps below:

  1. In the POS App Tap = / More located on the bottom right of the screen
  2. Tap Support > Report a bug
  3. Type: Attention **"Alan G** in the feedback section
  4. Tap Send

I should be able to retrieve those on my end here once they’re sent my way and I can take a look to see if we’re able to narrow down any errors on our end here.

Hope this helps - feel free to ping me here if I can help out further.

3

Hi Alan, thanks for responding. I have deleted / reinstalled the app but the issue still persists.

I have tapped “Report a bug”, filled in the content as you mentioned and tapped “Send”.

Please let me know if you have managed to view the log, thank you.

1 Like
4

Thanks @soulchild - I’ll do some digging into this and loop back with you once I have some next steps.