Hello, I would like to extend the function of Shopify to be able to analyze the customers even more precisely and divide them into categories. I came up with the idea of using an ABC / RFM system.
The Anyselse system should look like this.
It is a program: what is necessary for the seller, what he can add in his store to divide the purchase transactions into an ABC-RFM analysis. The customers should then be subdivided by IP or name or user name to give the seller a better overview and to divide the customers into the 3 categories
( The ABC analysis is a method with which various aspects such as customers or products can be classified and prioritized according to their importance. A distinction is made between classes A, B and C. The A class represents the highest priority, the C class the lowest)
(The RFM analysis is a scoring method that divides customers into different segments and target groups. The letters RFM stand for Recency, Frequency and Monetary Value - these are the three criteria we use to segment customers)
This sounds like a very valuable system and service to provide to merchants! To start off with you could see if the segmentCreate mutation will help you define customer segments. For example, you can create segments for customers who have made recent purchases or have spent above a certain amount. Our doc on customer segments will be helpful too.
The customerSegmentMembers query will allow you to analyze members of a specific segment. You can retrieve details such as their total orders, average spending, and more.
To implement RFM analysis:
Recency: Use attributes like last_order_date to filter customers who made recent purchases.
Frequency: Use number_of_orders to categorize customers based on their purchase frequency.
Monetary Value: Use amount_spent to segment customers by their total spending.
If you have a partner account you can start building the app now, using the CLI to generate a starting point, and our docs to learn which API resources to use.
As I mentioned you can start building the app now, using the CLI to generate a starting point, and our docs to learn which API resources to use. The docs will have all the info you need - however if you’re not familiar with these concepts you may need to connect with a developer - so you’ll need to ask somewhere else.
Liam’s already given you the starting point for creating and publishing apps on Shopify.
Respectfully, this doesn’t mean that anyone will do the work for you. You can take the time to research and read the documentation yourself, or you can hire an agency/developer to build your idea for a price.
Which path you take is ultimately up to you, and this community will be here to help answer questions and give guidance, but please don’t expect hand holding or that someone will do your work for you.
The Shopify documentation is second to none, you can even use the AI agent in the documentation to help answer questions.
If you’d even built an app before, it might take some time to learn the basics, but the rewards are worth it. But again, if you prefer to hire professional help, there’s options for that including job boards and marketplaces.
Hello, thanks for the feedback. The issue is that I can’t find where I can build the app for Shopify. I never said that someone should do it for me. I’ll take care of that!
Where exactly can I find the window where I can build the app.
I am eager to get started as well, but I often experience significant delays in receiving a response—or, in some cases, no response at all. Had I been provided with clear guidance on where to begin, I could have started long ago.