Hoping for some suggestions… We’ve submitted a new app 3 times. This app requires a connection to QuickBooks online. We’ve provided detailed instructions with each submission, which aren’t being followed…and our app has been rejected 3 times. How do we reach someone at managerial level?
Hey @Jim_Boudreau, the best path forward here is to reach out to our support team directly through the Help Center. They can look into the specifics of your review history and help get things sorted out.
We would if that worked…we’ve tried repeatedly but cannot get into a conversation…it’s messages back and forth…with many different people (whoever picks up the ticket) delayed by days that don’t resolve our issue…and it’s an issue that a 15 minute zoom would address.
Hey @Jim_Boudreau, I’ve sent you a DM to gather a few more details.