[Bug] Local Delivery Notification - Order out for local delivery

[Lewis]

When using the ‘Local Delivery’ shipping method and marking an order as ‘Prepare Delivery’, the email that should get triggered never seems to actually send.

Looks like there are multiple reports of this that have never really been addressed over the years:

• Out for delivery status not appearing on local delivery nor customer gets notification for... - Shopify Community.
• Why isn't the 'Out for Delivery' notification triggering for local deliveries? - Shopify Community
• Customer Local Delivery notification not working - Shopify Community
• How can I send a local delivery notification email on Shopify? - Shopify Community

[Lewis]

@Liam-Shopify Hey - wondering if I could get your eyes on this to pass on internally? Please and thankyou!

[Daniella-Shopify]

Hi @Lewis ,
Thanks for reaching out.

There is currently no way to trigger the out for delivery email within the admin.
The current local delivery fulfillment workflow allows to mark the order as ready for delivery to signal that the items have been picked and packed for delivery. However, this does not send an out of delivery notification to the customers. These notifications are currently only triggered through the API. We’re looking at providing this capability through the admin soon.

I hope this helps.