Critical Issues After Migration to Dev Dashboard

Dev Platform
1

Hello

Following the recent migration to the Dev Dashboard, we are experiencing critical issues that are severely impacting our operations:

  1. App Visibility: Our team members are no longer able to view apps from the Partner Dashboard.

  2. Data Discrepancy: Installation numbers shown in the Partner Dashboard and Dev Dashboard are inconsistent.

  3. Limited Install Records: The Dev Dashboard only displays 10 install records with no option to filter or load more, making it impossible for our team to identify and manage install shops.

    Please find the attached screenshot for app visibility issue,

image (4)
image (4)1141×705 21.7 KB

2

Hi @Subash_Ghimire

Thanks for posting the issues you’re experiencing, I’m address them below.

  1. App creation and configuration has moved from the Partner Dashboard to the Dev Dashboard. Can you teams see the apps on the Dev Dashboard when they navigate to https://dev.shopify.com/dashboard/?
  2. How different are the discrepancies - if you like I can DM you to gather info privately.
  3. Are these stores that have installed a public or custom app?
3

Hi again @Subash_Ghimire

Just wanted to check in here to see if your staff members are able to see apps in the dev dashboard?