Customer account extensions i18n issue

Customer account extensions do not render locales when the language is not in its market. So, we might be in the spanish market, which does not have the french language included, in the french language, and I am getting these errors:

The error is consistent, since it does not only affect the extensions developed in-house, but also any third-party extension, as in the InPost extension depicted in the image.

If we add all languages to the market it works again, but this is going against the merchant’s business model.

There is an ongoing issue with previews and the cli on development environment for the customer accounts. Is it related?

Hi @Alvaro_Nter

This does look like a bug on our side - we’re investigating this now. I’ll post here when I have an update.

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Any aupdate on this matter?

Hi @Alvaro_Nter

Unfortunately there’s no update on this as yet but I’ve reconnected with the folks working on this.

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yeah mine is also buggy
when using the footer country selector
everything is not syncing
some are working and sometimes is not working

is it my shopify CLI?
i havent updated my CLI because the the newer ones make theme dev more buggy

Any updates on this its been 14d since the original post

Hi everyone,

@Liam-Shopify, We are encountering the same issue with MISSING KEY for locale "en", as you can see here.

I couldn’t replicate the issue locally; we have all the translation keys correctly, but it only happens in production.

The context where the merchant has only the Spanish as an active language, english isn’t enabled on their store.

Could you share any timeline for the progress and the root cause of this issue?

We really appreciate any info about it.

In our case, we encountered i18n issues within both the customer account and the checkout pages. Upon investigating our theme, we discovered that interactions with the Cart Ajax API had been implemented without locale-aware URLs.

Resolving this seems to have fixed the incorrect market/language attribution. This makes sense for the checkout—if the cart contains conflicting signals regarding a product’s origin or the customer journey, the system defaults. However, it remains a bit less clear why this specific fix also resolved the issues within the customer accounts.

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its not just this its also in you address form

the error fields are fixed for some reason

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