Customer Account – Navigation issue (UI inconsistency)

Extensions
1

Summary
Mobile navigation drawer does not close consistently when navigating between pages, specifically involving extension pages.

Steps to reproduce

  1. Open Customer Account on mobile.

  2. Open the navigation drawer (mobile menu).

  3. Navigate to a full-page extension page.

  4. Observe that the drawer remains open.

Expected behavior
The navigation drawer should close automatically after selecting any menu item, regardless of page type.

Actual behavior
The drawer only closes in the following cases:

  • When navigating from an extension page → non-extension page (e.g., /orders, /profile)

  • When navigating from a non-extension page → extension page

It does not close when navigating within extension pages.

Impact
Leads to inconsistent UX and obstructs content visibility on mobile devices.

2

Hi - are you still seeing this issue? We made some recent updates which may have resolved this.

3

4/30/2026
Still having this issue,
sidebar wont close after clicking another full extension page in the menu

4

Thanks - digging into this more now to determine if it’s an issue with the drawer component.