Customer entered wrong email - flow?

Shopify Flow
1

Hi,

Many customers enters wrong email at checkout. It would be nice to catch these.

The order timeline shows if an email bounced. But no one looks… can we solve this with a flow?

ORDER PLACED > WAIT 2 MINUTES > IF EMAIL BOUNCED > SEND EMAIL TO TEAM

I have looked and tested what is within my scope… with no luck :grimacing:

/Kim

2

I don’t think email delivery information is available in the API. The only field I see that is somewhat close is customer.verifiedEmail

In the future, this might be something you could use segmentation for (customer that has a purchased but where email is bouncing)

3

Hi Paul, thanks - I will keep an open eye for any updates.

No way to read the timeline on an order?

4

The timeline messages are available on order.events

5

Thanks Paul,

I hoped I could see the (!) in order.events - but it is not there :disappointed:

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Would have been a nice workaround.

@santa, this is what I wish for christmas :hugs:

{{order.customer.validEmailAddress}}
Returns true when the email is formatted correctly and belongs to an existing domain and order confirmation email did not bounce.