The new “Buy Again” feature in the New Customer Accounts experience is great, unless you captured any custom attributes in the order. For some reason these seem to be totally ignored when re-ordering (which makes no sense, but anyway).
Does anyone know if there is a way to disable this feature, either by using the new extensibility features, or some other way?
Hey This is unfortunately not possible at this time, but it is on roadmap to address in the next year.
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Hi @Kenza_Iraki,
Appreciate you taking the time to answer, thank you.
Are the good folks at Shopify aware of the nightmare this feature is causing merchants who capture line item attributes with items added to the cart?
I feel like this issue needs to be given more urgent attention. Besides, it should honestly be a pretty simple thing to add. A simple switch that enables or disables the feature should have been built in from the start, to be honest.
What is perhaps a bit more complex to achieve, but should nonetheless also be added as soon as possible, is for the reordering process to include line item attributes saved with the order as these are generally pretty important, just like any of the other info stored in the order is important.
Your thoughts?