Edit theme view template not working for default template

[Richard_Lloyd-Robert]

Short description of issue

View Template Not Working On Default Template

Reproduction steps

Create page. Click View Template when template is on default.

Additional info

Super simple. Why is the view template button now not working when the little eye is clicked. If you are going to change the functionality please tell us. I don have time to keep messing around trying to figure our what you are playing with in UI changes.

What type of topic is this

Troubleshooting

Upload screenshot(s) of issue

[KyleG-Shopify]

Hey @Richard_Lloyd-Robert, testing on my end it’s working as expected. Are you still seeing this? If so, can you try some local troubleshooting to see if that resolves it?

• Clear your browser cache and cookies (from the beggining of time)
• Try on another web browser, AND try within the browser’s incognito mode.
• Ensure the web browser is up to date on the latest version
• Try another device such as another computer
• Ensure there are no pop ups being blocked in the web browser.
• Ensure there are no firewalls or pop up blockers enabled on the device.

[Ludovic_Syphio]

Hi Richard,

Forget about clearing your cache; it’s been around forever. That’s the automatic response they give when they don’t know where the problem is coming from.

To save time, just do one thing!

Open your console (F12) and click on the eye icon.

If you see a red error (like a 404 or Liquid error), the problem is in your template code or a corrupted page.json file, not in your browser.

It’s often an old app remnant that’s messing up the default rendering.

If the console is empty, it’s a bug on Shopify’s end, and we can only wait for it to fix, but at least you won’t have cleared all your cookies for nothing.

Keep us posted

[KyleG-Shopify]

Great advice, @Ludovic_Syphio. Local troubleshooting is definitely our version of “turning it off and on again”.