Hi, we have an app for a minimum order quantity. We are facing an issue; the error message is not getting displayed on the PDP page. It’s getting displayed on the Cart and Checkout. Earlier, the message was also displayed on the PDP page, but the issue suddenly arose. We are not using any theme exte…

Hey @Sabeeh_k :waving_hand: . Thanks for reaching out - happy to look into this. Just want to confirm, are you the developer for the Nex Validator App there in your video? If so, if you’re able to share a development shop URL/ID where the app is installed so we can try to replicate the issue, I can…

Yes, I’m the developer of the Nex Validator App — thanks for looking into this! Here are the details for testing: Development Store: https://nextestsore.myshopify.com Password: 123 I’ve set up a minimum quantity rule for the product “The Collection Snowboard: Liquid” — customers must purchase at…

Hey @Sabeeh_k :waving_hand: - thanks for setting that up. I believe I was able to replicate this on my end: [image] My next step will be getting in touch with the product team on this to investigate further, but I just wanted to confirm with you, are you using the AJAX cart API or is this behavio…

Hey @Alan_G , thanks for checking the issue. Just to clarify — we’re not making any changes to the theme. We’re using only the native Shopify functionality.

Thanks @Sabeeh_k - I’ll do some further investigation into this internally and reach out to our product team to get this looked into. I’ll loop back with you here once I have more info to share. :slight_smile:

Hey @Sabeeh_k - just following up here with you. We’ve opened a further investigation for this issue as a possible bug on our end. I still can’t guarantee a turnaround time on this, but did just want to follow up with you to let you know that this is on our product team’s radar. I’ll be in touch as…

Hey @Alan_G , We tested the new changes. Happy to confirm the issue is fixed. We can see the message on the PDP page. Thanks for the quick fix.

Hey @Sabeeh_k , glad to hear everything is working now and no worries, appreciate you reporting this. If you do see any further issues pop up, feel free to ping me here!

Facing Issue on Showing Error Message PDP Page

Functions

Alan_G August 12, 2025, 8:12pm 10

Hey @Sabeeh_k , a related fix has been deployed that may resolve this issue as well, can you let me know if you’re still seeing the issue here? If so, more than happy to keep investigating:

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Facing Issue on Showing Error Message PDP Page

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