Hi @Anubhav_Kaushik,
For help looking at the details of specific orders, I’d recommend reaching out to our Shopify Support Team directly via the Help Center, while logged into the Partner or Merchant Account that has access to the store in question, so we can help look into it further in a fully authenticated support interaction.
If you are retrieving this information via an API call, please be sure to have all of the following details of the API call prepared in advance to ensure efficient troubleshooting by our support team.
- The full plain text HTTP Request, including URL, Body, and Headers (no access tokens)
- The full plain text HTTP Response, including Body and Headers