GitHub integration stuck syncing theme
N/A
I tried connecting a theme, its now been connecting/syncing for 30 minutes. It’s also not possible to abort this or remove the theme, getting:
You can’t remove this theme before its finished processing. Please try again in a few minutes.
Troubleshooting
I had this yesterday, after a while (maybe 60mins) you get the following message
Hey folks - is this intermittent or always happening? Also is it only with specific stores/ themes?
Experiencing similar issues - has all my github integrations disconnected and now it’s just hanging / giving me a 503 error while trying to re-connect.
Uh oh, that’s a bit worrying
My GitHub still seems connected, but unable to connect themes still.
Hey folks,
Looks like the GitHub Integration was still recovering from GitHub’s outage yesterday. If it’s still occurring, could you send me the Request ID in the ?operation=GitHubAccountsQuery&version=unstable query in your browser’s debugger? Or your Shop handle so i can debug it further?
@Lewis specifically for your new problem with the “Forgery protection” error, could you logout of admin, re-log, then attempt to connect a theme?
@AlokSwamy Logging in / out sorted that particular error.
I still can’t sync a theme though, getting an endless sync loading state with a ton of ?operation=ThemesProcessingLegacy&version=unstable queries.
Request ID: 6ea43dff-2040-41ef-a11d-7fe29f865284-1770976996
Mm got the same problem today, Theme ID #146649776289 Store: winmau-dartboard
I had this problem today. Had to wait the hour for it to time out since there is no way to delete a theme while it is being created (this is a big inconvenience). When it finally timed out, I just recreated it. I didn’t make any changes to the theme code and it worked fine.
@AlokSwamy Any update on this? It’s very hit and miss, one minute I’m connected to Github and can create new themes, the next, it’s removed the github connection and re-attempting to connect just gives me a combination of the errors outlined above.
And another today..
Theme ID: 190317068670
Happened a second time for one of my team members yesterday, and seems like it’s happening again for me today.
Please allow us to delete themes while they are in progress so we don’t have to wait 1 hour for them to timeout, I beg 
i also have this problem
We think we have resolved the issue causing the long theme syncing issue. If you still have this issue, please let us know.
