Shopify theme lost access to GitHub repo

Hi team,

I have a theme connected to my organisation’s GitHub repo. Today, on the Shopify themes dashboard, the following message is shown “Shopify has lost access to this theme’s repository”. I’ve updated the permissions, but the error message still displays.

This message does not show on the other stores that I’ve connected with my organisation’s GitHub repo.

Any help would be much appreciated, thanks.

Have you tried disconnecting Github and reconnecting?

Hi Luke,

Disconnecting and reconnecting from GitHub has remove the message.

Just curious to understand why the message show on this particular store but not the other stores, would you have any insight into this?

Hey @Van_Duong - this is a know issue that pops up from time to time and can happen for various reasons (mainly to do with Github synchronization). Luke’s solution is the recommended fix for this, but it is something we’ve seen happen before. If you do notice it becoming a frequent issue you’re seeing feel free to let me know and we can look into it further for sure.