Help subscribing to ORDERS_UPDATED with a development app & store

Webhooks and Events
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1

Hello,

We have a private app “goodday-dev-app” installed on a development store “goodday-dev” which works great. I have it subscribed to a number of topics successfully, but cannot get it to subscribe to orders/updated (ORDERS_UPDATED).

The error indicates we don’t have the right permissions but another dev store and app I use locally with the same setup works. The docs indicated development stores do not need approval for topics that contain private data and the Shopify Partner portal indicates it is a development store and app.

Our permissions:
read_products,read_inventory,read_orders,write_inventory,read_locations,read_fulfillments,read_merchant_managed_fulfillment_orders,read_assigned_fulfillment_orders,read_third_party_fulfillment_orders

Topics we are trying to subscribe to:
APP_UNINSTALLED,LOCATIONS_CREATE,LOCATIONS_UPDATE,LOCATIONS_DELETE,PRODUCTS_CREATE,PRODUCTS_UPDATE,PRODUCTS_DELETE,ORDERS_UPDATED

Note ORDERS_UPDATED at the end. The others succeed but this one produces the permissions error. As mentioned above, this same setup works for our Public app and my local app and store.

I feel like either the store our the app is misconfigured and I’m hoping someone from Shopify can take a look. Another possibility is I don’t have the correct permissions. I’m not the Shopify partner admin but I did create the app and store if thats useful.

If I’m in the wrong place, apologies…let me know and I’ll move it there.

Thanks!

2

Hi!

Even though your app doesn’t require approval to access Protected Customer Data, you still need to select the relevant data you need access to via the Partners Dashboard UI.

You can read more on how to do this via the link above. You won’t need to submit for a review or anything, but you still need to make the selections.

Hope that helps!
-Mike

1 Like
3

Thanks Mike, I’ll give that a go!

4

Thanks Mike, that was it. I had done that on my local dev store and app setup but not on this other one.

Thanks a ton!