Hi all,
I’m trying to track customer returns in Shopify but can’t find a dedicated webhook for this. I currently thinking of using refunds/create
, orders/updated
, orfulfillments/update
webhooks, but it’s hard to differentiate returns from other updates or refunds.
Has anyone found an effective way to capture returns specifically? Any best practices for confirming a refund or update is due to a return?
Thanks!