I can’t enable ‘Allow network access’ in the Partner Dashboard

I merged my app to the Dev Dashboard and created a checkout extension with network_access = true. However, when I try to enable Allow network access on the Partner Dashboard, the option isn’t visible.

But with the new app I created using the Shopify CLI, it works fine. How can I fix this issue for my old app?

Hi @Beowulf,

Is your old app a payment app or has it been submitted to the app store for review?

We will need your app id to take a closer look. Would it be possible for share this information with dev support directly so we can take a look?

es, my old app is a payment app. I tested it with two versions — one unsubmitted(31481692161) and one that has already been submitted(11706859521).”

Unfortunately, to protect customer data, we do not allow payment apps to request network access. Please see this page for more info on limitations: Requirements for payments extensions.