I cnt fetch order details and customer details

we used fetch orders and customer details from the shopify admin to our custom developed CRM, to make the orders shipped proccess and fullfilled, but now i cnt do that because of this error

These are the scopes:

write_fulfillments, read_fulfillments, read_orders, read_payment_terms, read_shopify_payments_accounts, read_shopify_payments_bank_accounts, read_shopify_payments_disputes, read_shopify_payments_payouts, read_third_party_fulfillment_orders, read_customers

What is the specific error you have? Did you request scopes as described here: Shopify API access scopes