Hello Shopify Support Team,
I hope you’re doing well. I’m interested in using Hydrogen for my store’s front end and hosting it on Oxygen. However, I’d like to clarify the cost structure for using Oxygen. Could you please provide more information on the following points?
- Pricing Model
• Is Oxygen hosting included with my current Shopify plan, or do I need a specific plan or add-on?
• Are there any additional charges or subscription fees I should be aware of?
- Usage Limits & Bandwidth
• Are there any monthly bandwidth or usage limits included in Oxygen hosting?
• If usage exceeds certain thresholds, how is overage billed?
- Multiple Environments
• Does hosting multiple environments (such as staging, production, or preview) incur extra costs?
• How many environments can I create under my plan?
- Traffic Scaling & Performance
• Is there any tiered pricing based on traffic or site visits?
• How does Oxygen handle large spikes in traffic, and are there additional fees for high volumes?
- Additional Fees or Considerations
• Could there be any hidden or one-time fees related to setup, domains, or SSL certificates?
• Are there any differences in cost if I use custom domains or Shopify-managed domains?
Thank you for your assistance. I want to ensure I have a clear understanding of all costs before deciding on the best hosting strategy for my storefront. I appreciate any information or documentation you can provide.
I look forward to your reply.