Short description of issue
Intermittent storefront 500 errors returned by Shopify across homepage, product, collection and metaobject pages. Errors are affecting Google crawlers and causing Search Console indexing validation failures.
Link to Shopify Store
Reproduction steps
- Browse the storefront normally.
- Intermittent 500 Internal Server Errors are returned by Shopify on various page types.
- Errors are not isolated to a single URL and occur across homepage, product, collection, blog and metaobject pages.
- We have captured affected requests via Cloudflare logs and Shopify Request IDs.
Examples are provided below for investigation.
Additional info
We are investigating recurring Shopify origin 500 errors.Cloudflare logs show hundreds of origin 500 responses affecting a variety of page types. The issue appears intermittent rather than isolated to a specific URL or template.
Examples:
URL: /pages/guide-races/chiens
Page Type: Metaobject
Timestamp (UTC): 2026-06-01 12:47:30
Shopify Request ID: 1c520e73-6799-4aed-a5bb-5cac45d47eb9-1780318047
URL: /
Page Type: Homepage
Timestamp (UTC): 2026-06-01 13:04:49
Shopify Request ID: 4a1fb298-00ee-4c2e-8a5a-f3a47f29424a-1780319086
URL: /products/lot-hypoallergenique-chien
Page Type: Product
Timestamp (UTC): 2026-06-01 13:10:49
Shopify Request ID: 229879df-0d7c-4d24-b3e5-45c46f739bcf-1780319446
Additional findings:
- We recorded 278 Google-origin requests receiving origin 500 responses within the last 24 hours.
- Affected URLs include products, collections, blogs, homepage and metaobject pages.
- Issue appears intermittent and distributed across many URLs.
What type of topic is this
Bug report
