Is Shopify actually addressing the fake review problem?

Ohh, interesting. I’ll believe it when I see it, as the radio silence from Shopify on here isn’t exactly promising!

Do you mind commenting on that tweet with a link to this thread? It would be good to get the link out there. I don’t use X/Twitter, otherwise I’d do it myself.

Hopefully we will see the scars after they’ve been whipped. :grin:

They’ve been saying this for a very long time.

Hey mate,

Have you taken a look at the recent review feeds for the partner you called out on Twitter/X? Every single one of their apps has had its review velocity completely flatten out.

Shopify team, if this isn’t a big enough red flag that a Partner has been gaming the system, what is? Their apps have hundreds of reviews that were very obviously obtained through dubious means. They get called out, the practice suddenly stops, but the end result is that their apps remain at the top of their categories, continuing to benefit from those ill-gotten reviews.

Surely there needs to be some form of investigation and action here. At the very least, their apps need to be stripped back to zero reviews. This isn’t a case where they could have been targeted by another developer or something similar. They were literally breaking the Partner Program rules for months by offering free access in exchange for a review.

Otherwise, there is very little incentive for Partners to follow the rules when gaming the system can permanently secure them a top position, even after they stop.

Shopify team probably thinks that silence is the best answer to frustrated community, but it gets us even more frustrated.

@Paige-Shopify ?

This is actually fake. And also I notice that the review was not handwritten.
The long hyphens are a distinctive AI style.

@Soufiane_Ghzal you can find my response in the other thread:

Completely agree with everything you’ve raised here. The fake review problem has been one of the most frustrating aspects of building on Shopify for a long time now.

The point about removing links to reviewing stores really stings — that felt like a step backward at exactly the wrong time. Even basic transparency around review verification would go a long way toward rebuilding trust among developers who are playing by the rules.

The dedicated reporting email idea in your P.S. is a great suggestion. Low effort to implement, high signal value. Hope someone from the Shopify team is reading this thread.

I think making it mandatory to publish the shop link along with the app review would prevent fake reviews.

Accidentally found this on discord as well.
Shopify App market is going terrible.

https://open.spotify.com/user/ck22egkx7uxgu93xaewqcain2?si=JU8p18w4TaaJlWsXsTosCA
https://open.spotify.com/user/ck22egkx7uxgu93xaewqcain2

Look what I found today:

https://apps.shopify.com/coll-sort-push-down-sold-out-1

They also have Built for Shopify badge.

I really hope this is addressed properly at DotDev next month :crossed_fingers:

Whilst this doesn’t address the developers ignoring the solicitation rules, how about limiting reviews to just the store owners account? this stops all of those developers with access to large number of stores from selling reviews or leaving fake reviews for ransom.

A new thread about it. Not a fake review but somehow related: 200 AI Credits for a Review: How Is This Allowed?

and @Luke saying:

It isn’t allowed, but this is exactly some of the bad actors across the app store. I suggest reporting a partner violation here:

and @swetha_G answered:

I’ve already reported this three times, but no action has been taken yet

This ones crazy. I’m not even sure if this is against the rules. :rofl:

Bets on any action being taken?

Let’s hope so! It would be good to actually hear something this time, rather than getting the radio silence we had last time.

The whole “we want the best apps to win” spiel does not really work when, in practice, it is often the apps buying reviews and breaking the rules that are being rewarded.