Issue getting pos staff accounts

Hi, I want to retrieve a list of POS staff members from a public app. For this, I’m using the staffMembers GraphQL API, which requires the read_users scope. Unfortunately, this scope is only available in the Advanced and Plus Shopify plans. However, I want my app to be accessible to all Shopify plan users.I check that my competitor’s are using view staff accounts permission,how i get this scope? or
Is there an alternative approach to getting a list of staff members? I also tried using App Bridge, but it only provides the currently logged-in POS staff member.

Hi Malik,

It looks like there’s no easy way to achieve this for lower plan stores - one option could be to store this data on an separate database that merchants would update?

How are some apps able to use the “View Staff Accounts” permission while remaining compatible with all Shopify store plans? Do they receive this scope directly from Shopify?

I don’t believe it’s possible to have this scope added for stores that are not on the correct plan, but I’ll ask internally.